Treabar.com

Last Updated: February 25, 2025

Welcome!

This Privacy Policy provides you with information about how we collect, use, and share your personal information (sometimes called "personal data") when you use our Services that link to this Privacy Policy. It also explains your legal rights and choices associated with your personal information. Your access to and use of our Services is subject to the Terms of Use.

We may update this Privacy Policy again from time to time. By continuing to use the Services after this Privacy Policy has been updated, you acknowledge that personal information will be handled in accordance with the most recent version.

 

YOUR PERSONAL INFORMATION

Personal Information We Collect

Personal information is any information or data that relates to you as an identified or identifiable individual. Below are the categories of personal information we collect about

users of our Services.

Information You Provide: Depending on how you interact with us, we may ask you to provide one or more of the following kinds of information. We collect this information

from you only if we need it for a specific purpose to properly operate the Services and only if you choose to provide it.

Identity, contact & demographic details (for example: name, screen name, or other similar unique identifier; title; date of birth / age; country / region; government-issued identification; email / phone number / postal address; messaging / social account ID)

Billing & transaction data (billing / delivery address, payment or financial account details, details about your purchases and transactions with us)

Account & profile information (username and password for the account you

create, security questions and answers, avatar, third-party social media or gaming platform account ID, and other information you share through your account or profile)

User-generated content (content, items, or assets you create, share, or upload within our Services; your feedback, reviews, or comments about our Services;

your posts, comments, and engagement on our social media sites)

Usage data & preferences (information about how you use and configure the

Services, including your choices regarding cookies and similar technologies; your gameplay settings, languages, and interests; your other expressed preferences)

Survey & research data (information you voluntarily provide in user surveys or research)

Marketing preferences (your choices regarding marketing / advertising that is displayed or provided to you, including your preferences in receiving newsletters, surveys, and other promotional content)

Communications with us (details of your email, chat, and other messages to us)

Information We Collect Automatically: We generally collect the following types of information automatically when you visit, access, or use our Services.

Location information (city / country / region based on IP address, cell-ID, and Wi-Fi connection)

Device, network & technical information (IP / MAC address and other similar device identifier; device model, operating system, regional / language settings, and internet service provider; screen resolution, frame rate, and ping value; stack

information (e.g., crash reports and core dumps) and server health indicators (e.g., CPU and memory usage, I/O usage, and load average); date and time stamps of actions and events within the Services; other network and technical information)

Information We Collect from Third Parties: In some cases, we may receive the information about you from third parties.

Social media or game platform account information, as authorized by you

when you choose to bind, connect, or log in with your third-party account on our Services (the specific information we receive depends on the third party and may include your platform account ID, platform name, profile pictures, friend lists, privacy@treabar.com, age, country / region; to review or adjust the information shared to us by the platform, please refer to your account settings in the specific platform you use)

Payment information when you choose to use a third-party payment processing service (such as hashed identifier, country / region from which your payment originated, and transaction details)

Advertising or marketing data about your engagement with our content on our Services, in communications we send you, or other related sites or apps Sensitive Information. Please do not send us any sensitive information or "special category data" such as social security number, religion, political affiliation, sexual orientation, racial / ethnic information, criminal history, or trade union / association memberships.

How We Use Personal Information

We use personal information only for the purposes for which the information was collected.

Under applicable data protection laws, companies also must have a legal basis to process your personal information. Below, we describe our purposes and legal bases for processing personal information.

What you do

What we collect

 

Why we collect it

 

Legal bases

 

Use a Service (for

example: visit a

website, sign up

for an account)

 

Identity, contact &

demographic

details

Billing &

transaction

information

Account & profile

information

User-generated

content

Usage data &

preferences

Survey & research

data

Marketing

preferences

Communications

with us

Location

information

Device, network &

technical

information

Gameplay

information

Social media or

game platform

account

information

Payment

information

Advertising or

marketing data

 

To operate and provide the

Services to you, such as:

enabling you to

download, install, and

run our software on

your device

allowing you to

customize your

preferences and

providing you with a

tailored experience

enabling you to

connect and interact

with other users

communicating with

you about the Services

To troubleshoot and improve

the Services and our

business, including:

System debugging,

troubleshooting, and

diagnostic testing

Conducting

performance analyses

of our systems and

Services

Testing new system

and Service features

System and log

maintenance

Providing you with

technical support

To promote the safety,

security, and integrity of the

Services, including:

Identifying, preventing,

and enforcing against

fraud, cheats / hacks,

and other prohibited

behavior

Administering

community standards

Moderating

inappropriate content

Responding to user

reports

To comply with legal

obligations relating to our

operation of the Services,

such as:

Implementing age

assurance and

verification measures

Completing "know

your customer"

requirements

Responding to a valid

legal request

Maintaining business

books and records

To operate and administer

our business, including:

Conducting internal

audits

Facilitating mergers,

acquisitions, and other

reorganizations or

restructurings

(including prospective

transactions)

 

Performance of our

contract with you (the

Terms of Use)

Your consent, in

connection with the

specific purposes of

processing disclosed to

you at the time of

collection

Our legitimate interests

to:

operate,

troubleshoot, and

improve the

Services and our

business

Promote safety,

security, and

integrity outside of

the performance of

our contract with

you

Understand our

users and how they

interact with

Services

Perform internal

analytics

concerning the

Services

Comply with legal

requirements or

defend our legal

rights

Fulfillment of our legal

obligations related to

providing the Services

 

Sign up for a

Services account

or bind, connect,

or log in with your

third-party

platform account

 

Identity, contact &

demographic

details

Account & profile

information

Usage data &

preferences

Communications

with us

Location

information

Device, network &

technical

information

Gameplay

information

Social media or

game platform

account

information

 

account / profile on the

Services, allowing for a

customizable and

continuous experience, and

to communicate with you

about your account

To comply with legal

obligations relating to

account creation and

maintenance, such as:

implementing age

assurance and

verification measures

authenticating your

identity and securing

your information

 

Performance of our

contract with you (the

Terms of Use)

Your consent when

setting up your account

Our legitimate interests

to operate and improve

the Services and to

comply with legal

requirements or defend

our legal rights

 

Purchase a

product or service

(including digital

content such as

Virtual Goods and

Virtual Points)

 

Identity, contact &

demographic

details

Billing &

transaction

information

Account & profile

information

Usage data &

preferences

Communications

with us

Gameplay

information

Payment

information

 

To fulfill the purchase

agreement, including

processing and shipping

your order or providing you

with access to digital

content

To comply with legal

obligations and defend our

legal rights related to

consumer purchases, such

as administering complaints

or refunds

 

Performance of our

contract with you (the

purchase agreement)

Your consent to the

purchase

Our legitimate interests

to comply with legal

requirements or defend

our legal rights

Fulfillment of our legal

obligations related to

your purchase

 

Use or enable

location-based

functions

 

Location

information

 

To provide location-based

Services and features you

request, such as regional in-

game events, tournaments,

and matches

 

Performance of our

contract with you (the

Terms of Use )

Your consent when you

enable location-based

functions

 

Contact us for

customer support

 

Identity, contact &

demographic

details

Billing &

transaction

information

Account & profile

information

User-generated

content

Usage data &

preferences

Communications

with us

Device, network &

technical

information

Gameplay

information

Social media or

game platform

account

information

Payment

information

 

To provide customer

support in connection with

the Services, including:

facilitating and

addressing user

inquiries, requests,

comments, and

complaints

sending you

information you

request

assisting you in using

the Services

To comply with legal

obligations and defend our

legal rights in connection

with providing the Services

and customer support

 

Performance of our

contract with you (the

Terms of Use)

Your consent, in

connection with your

specific inquiry or

request

Our legitimate interests

to understand our users

and how they interact

with the Services and to

comply with legal

requirements or defend

our legal rights

Fulfillment of our legal

obligations related to

customer support

 

Subscribe to one

of our newsletters

or participate in a

survey, contest,

or promotion

 

Identity, contact &

demographic

details

Account & profile

information

Usage data &

preferences

Survey & research

data

Marketing

preferences

Communications

with us

Device, network &

technical

information

Gameplay

information

Social media or

game platform

account

information

Advertising or

marketing data

 

To promote our Services and

inform you about new

releases, updates, offers,

surveys, and other news

about us

To inform you about and

administer rewards,

contests, and other

promotional offers

To conduct analysis and

studies about our user base

and user experience in order

to improve our Services

 

Your consent when you

sign up for related

communications

Our legitimate interests

to improve and promote

our Services and

manage our relationships

with our players

 

Engage with us or

our content on

third-party

platforms (for

example:

Facebook fan

pages, Discord

communities)

 

Identity, contact &

demographic

details

Account & profile

information

Usage data &

preferences

Marketing

preferences

Communications

with us

Social media or

game platform

account

information

 

To facilitate and respond to

comments, posts, feedback,

reviews, and other

messages about our

Services

Our legitimate interests

to operate, promote, and

engage with interested

individuals about our

Services

 

Our legitimate interests

to operate, promote, and

engage with interested

individuals about our

Services

 

 

Data Retention: We retain personal information only for as long as reasonably necessary to fulfill the purposes we collected it for, including to satisfy any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or the reasonable prospect of a legal claim.

Data Security: We implement appropriate administrative, technical, and physical safeguards to protect your information from accidental or unauthorized loss, misuse, access, disclosure, alteration, or destruction. If we become aware of unauthorized disclosure of your

information, we will notify you as required by law and take steps to secure your information.

However, no internet transmission is ever fully secure or error free; please keep this in mind when disclosing any information online.

How We Share Personal Information

We do not share your contact details (such as your name, phone number, email, or postal address) with independent third parties without your knowledge, except for limited purposes as described in this Privacy Policy (such as enforcing the Terms of Use, securing the

Services, or if we are required to do so by law or legal process). We do not sell your information.

We share personal information with third parties as described below:

Social media and gaming platforms. When you choose to bind, connect, or log in with your third-party social media or gaming platform account, the third-party service may receive information about how you interact with our Services in accordance with their own privacy policies. (For example, if you use an Xbox account to log in to one of our games, Microsoft may receive information that you logged into the game.) We do

not control the privacy practices of these third parties, so please be sure to review the policies of any third-party services you use.

Service providers. We share your information with service providers who operate on our behalf for the purposes discussed above (see How We Use Personal Information).

Service providers support our Services according to our instructions and are required to process information securely. (Examples of service providers include cloud services, payment processors, user research providers, and marketing and advertising

networks.)

Related companies. We share your information with corporate affiliates and subsidiaries for purposes consistent with this Privacy Policy.

Business transfers. In the event we are involved in a corporate sale, merger, reorganization, dissolution, or similar event, or due diligence related to such event, your information may be part of the transferred assets.

Legal requirements and harm prevention. We may disclose your information where we reasonably believe it to be necessary to comply with law, regulation, or other legal process or obligation. We may disclose your information to prevent harm to us or our users or to defend our rights and our users' rights.

Data Transfers: Our service providers, affiliates and subsidiaries, and partners are located in various countries around the world. Your personal information may be transferred to, and processed in, these countries, which may be different from the territory in which you reside.

These countries may have data protection laws that are different from those of your jurisdiction (and, in some cases, may not be as protective). These entities commit to processing information in compliance with applicable data protection laws and to implementing appropriate security measures to protect your information.

EEA / UK / Switzerland: When transferring personal information from these countries, we implement the following safeguards:

Adequacy Decisions: We rely on the adequacy decisions to transfer data to Canada, Japan, and the UK (the full list of adequate countries is available here for the EEA, here for the UK, and here for Switzerland).

Standard Contractual Clauses: We rely on the standard contractual clauses issued by the European Commission and the UK ICO for transfers to countries which are not considered adequate, such as Singapore and Hong Kong. You may obtain a copy of these measures by contacting us.

YOUR PRIVACY RIGHTS & CHOICES

Exercising Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, and may apply only in certain circumstances.

Access & Portability: Request access to or a copy of your personal information.

Deletion: Delete your personal information.

Correction: Correct or update your personal information where it's inaccurate.

Objection: Object to processing of your personal information or ask us to restrict processing of your personal information.

Withdrawal of Consent: Where applicable, withdraw your consent without affecting the processing already undertaken before your withdrawal or the processing of your personal information on other lawful grounds.

Complaints: Complain to a data protection authority about our processing of your personal information.

You can file a claim with the Data Protection Authority in the EEA country in which you live or work or where you think we have infringed data protection laws, or with the UK Information Commissioner's Office, as applicable to you. Contact details for Data Protection Authorities in the EEA are available here and the UK ICO can be contacted here.

You may submit a request to exercise your privacy rights to us at PRIVACY@treabar.com.

Please include "Privacy Rights Request" in the subject of your message. We will not discriminate against you for exercising any of these rights.

To verify your identity and protect against fraudulent requests, we may request further information regarding your identity and your interactions with us before processing your request. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account.

If we deny your request, you may appeal our decision by contacting us.

Opt Out of Advertising & Marketing

We partner with advertising and marketing providers to serve ads about our Services and to measure our ad performance on third-party services. Where required by law, we seek your consent before sharing your information for advertising and marketing purposes. You can withdraw your consent or opt out at any time by emailing us at PRIVACY@treabar.com.

We also use email and push notifications to send you marketing messages about the Services. To opt out of email messages, please follow the unsubscribe instructions included in the email or contact us at PRIVACY@treabar.com. To disable push notifications, please select the relevant app in your device settings.

Cookies & Similar Technologies

We use cookies and similar technologies to collect information such as browser type, time spent on the Services, pages visited, language preferences and other traffic data. We do not currently respond to browser do-not-track signals. To learn more about how we use cookies, or to opt out of the collection and use of cookies, please see the Cookie Policy applicable to the specific Service(s) that you are using.

Your browser may allow you to delete all cookies, allow cookies only from specific sites, or indicate when a cookie is being sent. Instructions on how to manage cookies in popular browsers are available at: Internet Explorer, Firefox, Chrome, Safari (iOS), Safari (Mac),

and Opera. You may not disable necessary cookies as the site will not be able to function properly otherwise.

INFORMATION FOR PARENTS &

GUARDIANS

Our Services are intended for a general audience. For certain Services that may appeal to younger players, we take measures to verify player ages, require verifiable parental consent for processing of children's personal information, and implement high privacy-by-default settings to protect children's privacy. These measures also include:

Providing Service-specific privacy notices to parents and guardians about what personal information we may collect, use, and disclose from their child.

Seeking verifiable parental consent to process a child's personal information as required by law.

Limiting the processing of a child's personal information to what is reasonably necessary to provide the Service(s).

Providing parental controls to enable visibility and granular control over a child's privacy settings.

Providing privacy information specifically for younger players.

At any time, parents and guardians can withdraw permission for further processing of personal information from their child or ask us to delete the personal information we have collected in connection with their child's account by contacting us at privacy@treabar.com.

If you think that your child is using a Service that processes their personal information without your consent, please contact us at privacy@treabar.com.

For the purpose of this section, "child" or "children" means a minor who is under the age of digital consent required by local applicable law. (For example, the age of digital consent in the UK is 13.)

REGIONAL INFORMATION

Additional Information for U.S. Residents

This section supplements the information above and further describes how we collect, use, and disclose personal information we collect about U.S. consumers who use our Services.

Our Collection & Use of Personal Information. As detailed above, we collect personal information for a range of different purposes, but the main reason we collect information is to provide and operate the Services. We collect the following categories of personal information:

Identifiers (contact information and unique personal identifiers, including username, privacy@treabar.com, IP address, device identifiers, and other similar identifiers);

Personal information as defined in California's customer records law (such as

contact information and – if you choose to provide it – physical characteristics or description);

Characteristics of protected classifications in the form of demographic information (date of birth / gender), if you choose to provide them;

Commercial information (purchase or consuming histories, tendencies, or

preferences);

Internet or electronic network activity (information related to app, game, or website usage);

Approximate geolocation data (country / region);

Audio, electronic, visual, or similar information (such as profile photo, user- generated content, or voice chat);

Other "personal information" as defined under applicable law (such as your credit or debit card information);

Inferences drawn from any of these categories (for example, your city / country / region based on IP address); and Sensitive personal information relating to account log-in combined with access credentials.

The section "How We Use Personal Information" describes the business and commercial purposes for collecting your personal information. The section "How We Share Personal Information" describes the third parties with whom we share personal information and for what purposes.

Your Rights. In addition to the privacy rights described in "Exercising Your Rights" above, you may have the following rights:

Right to Opt Out of Sale: You have the right to know whether we sell your data and to opt out of such sale if we do. We do not sell the personal information of our users.

Right to Opt Out of Sharing for Behavioral Advertising: You have the right to opt out of the sharing of your personal information for purposes of behavioral advertising. You may opt out of this sharing by contacting us via in-app customer service or email at privacy@treabar.com 

Authorized Agents: Designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf.

Certain browser plug-ins provide options for communicating opt-out preference signals, such as the Global Privacy Control ("GPC"). We treat GPC signals as a request to opt-out of targeted advertising or the "sharing" of personal information in relation to your browser or device that sends the GPC signal. If you are not logged into your account, the request through the GPC signal will not extend to any account information, as the connection between your browser or device and account is not known to us.

We do not share personal information with third parties for their direct marketing purposes.

We do not knowingly "sell" or "share" personal information of minors under 16 years of age.

Removal of Publicly-Posted Content. If you are a resident of California and a registered user of the Services, you may ask us to remove content or information that you have posted to the Services when you were under the age of 18 by emailing us at privacy@treabar.com or

by contacting in-game customer service. Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.

ABOUT US

For purposes of applicable law, Pixel Joy Technology Co., Limited. is the "Data Controller" of personal information collected through the Services. Our mailing address is WORKSHOP 60, 3/F, BLOCK A, EAST SUN INDUSTRIAL CENTRE NO. 16 SHING YIP STREET KOWLOON. If you have any questions about this Privacy Policy, please contact us at our mailing address or email privacy@treabar.com.